What our clients are saying
Don’t take it from us. See for yourself.
Fantastic experience. Great company.
Chambers Theory is an incredible property management company. It has the benefits of a larger group and company but you get personalized service. Brian Chevalier is awesome to work with and ensured we had the right contacts as owners in the Chambers Theory team. Zack Brown was incredible helping us get trusted Chambers Theory vendors to do work on our house to get it ready for rental. Chambers Theory marketed our house and found great renters quickly and the entire process was easy with Brian always communicating with us. As a Foreign Service family overseas we have no worries about Chambers Theory taking care of our house and renters. We can verify all the positive reviews are true, absolutely the best in the DC area for property management (and having great properties for rent).
Ting Ting Kao
Very responsive and the process to onboard has been very easy.
Chambers has been great at removing some of the hassle from renting our house while posted abroad. When we had a renter unexpectedly break their lease in the dead of winter, Chambers did a great job marketing the property and finding a replacement - helping us avoid a potentially costly gap. Payments, taxes, inspections are all done professionally and reliably, which translates into peace of mind!
Chambers Theory are extremely professional, courteous and quick to respond. I have been involved with them as a tenant for over 5 years and have never received anything less than fantastic customer service. Alex Susi and Gregg Waters are phenomenal, but you will honestly get great service from anyone on the team.
Chamber Theory is truly a delight to work with. The staff were professional and thorough in helping us get our house ready for rental. Even though it's supposedly a slow season when we put the house on the market, we immediately got two offers within 3 days. In short, you can't go wrong with Chambers Theory if it's your first time renting your property.
Working with Chambers Theory has been an exceptionally positive experience. We contracted them after an abysmal experience with another property manager who completely lacked transparency when it came to managing our DC townhouse, and would fail to respond to simple queries (when are you going to transfer us our rent, why has so much been deducted for repairs, are there receipts for repairs?). In contrast working with Chambers Theory has been a breath of fresh air and a huge reduction in stress in terms of making sure our (excellent) tenants remain happy, and we are able to live overseas and know that our property is well-looked after. The first thing to know about Chambers Theory is their transparency in every aspect, and their highly professional service. There is: (1) full accounting of all money related matters and all rent payments/deductions are disclosed on a timely basis; (2) any request for repairs is run by us first (3) they have a full suite of handymen who can fix things in a reasonable budget (4) the team responds to any query within 24 hours. They have also supported us in getting our BBL over the past year (a difficult process, if ever) and liased with another company (Rental Jiffy that was helping with this process) in doing so and keeping the process on track, and arranging for DC inspectors to come. Cate Kathey (who manages our account) in particular has been absolutely fantastic. I wholeheartedly recommend all those looking to rent their homes in the DC area to use Chambers Theory. You cant go wrong.
Highly recommend Chambers Theory. Their cadre are highly professional and attentive, with personal service often lacking in other property management firms.
A wonderful first impression! Jennifer Hoyer truly went above and beyond what you would normally expect from a property manager. She was flexible, caring, professional, and more than knowledgeable. She has put our mind at ease already and truly has our best interests as homeowners in mind. Genuinely looking forward to working with her for years to come!